Perhaps you could form a community group of player interested in helping run live events. The SCL is run by Eve players with CCP support. Perhaps if CCP wishes to run live events the players can help come up with ideas and troubleshoot ideas floated past them by CCP. Many of us would have instantly saw a majority of the issues present in this live event and could have worked with CCP to prevent them. The Eve players want Eve to be successful as much as CCP does. I am sure many of us would be more than willing to help out if given the chance.

I have to call you out on this - your blog does not contain "apologies" (plural). The word "sorry" appears exactly one time, in reference only to the specific issue of many participants not being able to reach the end goal due to the event being ended while they were still stuck in transit. The words apology, apologize, or any other synonyms do not appear in the blog even once.

There was no apology for wasting hours of your players' time.

There was no apology for failing to communicate properly.

There was no apology for leading players blindly into a hot zone, and (either deliberately or through incompetence) getting the vast majority of them slaughtered.

There was no apology for failing to plan properly by reinforcing the correct nodes.

There was no apology for the colossal screw up that the event was as a whole.

Instead, what you have done is a lot of "PR speak.'" By that, I mean that you make a few admissions to mistakes, then downplay the importance of those mistakes, trying to pass them off as if they were almost inevitable or that you could not have forseen them. You then try to emphasize the points you consider to be successes, ignoring how those debatable successes pale in magnitude to the failures. And the whole time, you carefully avoid actually apologizing for much of anything. This kind of response is just an insult to our intelligence, and only serves to further the divide between you and your audience.

You may feel that such apologies do not accomplish anything, but you would be wrong. You would be surprised how much good will a few simple words will get you, if they are given in a believable manner. They show that you actually have some level of respect for your customers. They help to restore faith and trust, and show that you did not intend things to go as badly as they did. They show that you truly acknowledge that you have done something wrong, and that you are committed to improvement. Without an apology, all of the "we could do this better" comments are pretty much meaningless.

The sad part is that you have probably lost the opportunity for a real apology. Since you have already stated that you do not believe they are neccesary or helpful, it will be very difficult to make anything you say sound sincere. At this point, any apology would seem forced and would likely not be believed. Because of this, a little more damage has been done to the dev-player relationship, and both CCP and the playerbase will be poorer for it.

That's what your dislike of apolgies has earned you; I hope you are satisfied with the results.